SHIPPING POLICY

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been shipped, you'll receive a confirmation email with tracking information.

Estimated delivery times may vary depending on your location.

Please note that delivery times are estimates and may occasionally be affected by weather, holidays, or carrier delays.

Shipping charges are calculated at checkout based on your delivery location and selected shipping method.

We may also offer Free Shipping on qualifying orders during promotional periods or when minimum purchase requirements are met.

Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking number. You can use this information to monitor your shipment until it arrives.

Please ensure your shipping address is accurate before placing your order. Brightcart is not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided by the customer.

If you notice an error after placing your order, please contact us immediately. We'll do our best to update the address before your order ships.

If your package is significantly delayed or appears to be lost in transit, please contact our customer support team. We'll work with the shipping carrier to investigate the issue and help resolve it as quickly as possible.

We proudly ship to many countries worldwide. International customers are responsible for any applicable customs duties, taxes, or import fees required by their local authorities.

If you have any questions about your shipment or delivery, our support team is here to help.